Dr. Ahmed Musa Jama Ahmed

I am a seasoned executive with a rich educational background and diverse professional experience.

Professional executive delivering a presentation on innovative technology solutions to a group of business leaders.

ABOUT ME


Empowering Excellence Through Leadership and Innovation

Professional headshot of Dr. Ahmed, a seasoned executive with extensive expertise in technology and business solutions.

Synopsys

I am a seasoned executive with a rich educational background and diverse professional experience. I have a Doctorate in Business Administration (DBA) with a focus on Global Leadership, an executive certificate in Global Business, a Master of Business Administration (MBA), and a Bachelor of Science (B.Sc.) in Project Management. I am also an Electronics Engineer and hold several notable certifications including Project Management Professional (PMP), Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP), and Six Sigma Green Belt (SSGB). Currently, I serve as the Operations Director with the PwC Product & Technology Acceleration Centers, where I drive success, solve problems, and promote quality. My previous roles include senior leadership positions with PwC US Tech Internal Firm Services and other private sector clients such as Siemens Energy and Honeywell Aerospace. I have also held senior engineering leadership roles with public sector organizations such as the US Navy, Canadian Department of Defence, and Canadian Air Force.

Experience

25+ Years

Education

Bellevue University

Doctor of Business Administration, Global Leadership [3.94 GPA]

Aug 2024

Harvard Business School

Executive Certificate, Global Business

Oct 2020

Bellevue University

Master of Business Administration, Business Leadership [3.91 GPA]

Aug 2020

Bellevue University

Bachelor of Science (B.Sc.), Project Management [3.90 GPA]

Aug 2018

Algonquin College

Electronics Engineering [3.82 GPA]

Aug 1999

Certifications

  • Project Management Professional (PMP)

  • Certified Scrum Master (CSM)

  • Agile Certified Practitioner (PMI-ACP)

  • Six Sigma Green Belt (SSGB)

Employment History

PricewaterhouseCoopers

Sr. Director, Global Product & Technology

Jul 2023 - Present

  • Develop and execute global financial objectives and delivery roadmaps, collaborating with international stakeholders to optimize resource utilization, program priorities, and operational readiness across the organization.
  • Manage end-to-end delivery and support for applications, consistently monitoring financial metrics and identifying new business opportunities to drive growth and profitability.
  • Perform regular independent evaluations, profitability reviews, market comparisons, and assessments of performance for a range of assets and consulting clients, ensuring accurate and objective valuation results.
  • Update and enhance group-level assessment techniques, ensuring they meet international standards for accuracy and dependability.
  • Prepare and present comprehensive reports to aid in leadership decisions.
  • Establish and maintain strong relationships with different organizational teams, providing business expertise and promoting group level best practices.
  • Supervise cross-functional teams, conduct performance reviews, and uphold best practices to maximize team productivity, growth, and success.
  • Streamline processes by removing barriers, effectively prioritizing product backlog items, and cultivating a collaborative environment that emphasizes continuous improvement, transparency in performance, and teamwork.

PricewaterhouseCoopers

Sr. Director, US Tech Internal Firm Services

Feb 2018 – Jul 2023

  • Formulated and executed financial strategies and operational plans tailored to the US,
    working in close partnership with local stakeholders to maximize resource efficiency, align program goals, and maintain organizational readiness.
  • Oversaw the entire lifecycle of application delivery and support within the US market, diligently tracking financial indicators and exploring growth opportunities.
  • Performed thorough independent audits, profitability analyses, market benchmarks, and performance evaluations for a variety of US assets and consulting clientele, achieving accurate and unbiased valuation outcomes.
  • Enhanced and adjusted group-level evaluation methodologies to meet both US and international standards, ensuring the precision and dependability of our assessments.
  • Developed and presented in-depth reports specifically designed for US executive leaders, delivering key insights and data to support informed strategic decisions.
  • Cultivated and maintained robust relationships with teams across the US, providing expert business advice and promoting the adoption of industry best practices at the group level.
  • Directed cross-functional teams in the US, managed performance reviews, and advocated for best practices to enhance team efficiency, development, and overall success.
  • Optimized US operational workflows by removing bottlenecks, strategically prioritizing essential initiatives, and nurturing an environment committed to ongoing improvement, clear performance metrics, and cooperative teamwork.

Siemens Energy

Sr. Director, Program Delivery

May 2016 – Feb 2018

  • Directed the software development lifecycle of Siemens Power Manager, acting as the key coordinator between the development team and clients, ensuring alignment with client need.
  • Led multiple scrum teams, uncovered hidden tasks, and shielded the development team from external interruptions, facilitating a concentrated and productive work environment.
  • Worked closely with senior leadership to define the product vision for various projects, focusing on strategies to optimize return on investment across diverse client portfolios.
  • Played a pivotal role in the Salesforce CMS implementation for both desktop and mobile platforms, defining integration objectives, tasks, and schedules to meet business goals.
  • Oversaw the data cleanup and migration processes to Salesforce, working in collaboration with multiple teams to ensure adherence to project requirements and standards.
  • Performed detailed fitment analysis to classify client requirements by their complexity and feasibility of implementation, aiding in strategic planning and resource allocation.

Achieve / Forte Interactive

Director of Operations

Jan 2015 – May 2016

  • Streamlined organizational operations to optimize efficiency and productivity, managing negotiations, budgeting, purchasing, project requirements, software development, and quality.
  • Established and revised operational policies and guidelines, collaborating with senior management to develop aligned business strategies.
  • Oversaw operations documentation, ensuring consistent workflows and productivity.
  • Executed growth directives for expansion, worked closely with HR to manage personnel, and monitored revenue margins for profit maximization.
  • Assisted in procurement and resource allocation initiatives

Canadian Air Force

Sr. Systems Engineer

Jul 2009 – Jan 2015

  • Contributed to Canadian Air Force F18 fighter aircraft program, overseeing development, integration, and maintenance of custom risk management Microsoft Access database solution.
  • Enhanced team velocity by implementing process improvements and removing impediments.
  • Assisted customization team in integrating Jira with in-house systems and managed program communication, adhering to successful project management processes.
  • Developed project-oriented work breakdown structures, timelines, and resource plans, spearheading requirements identification, process design, software development, and quality.
  • Maintained project scope, schedules, and budgets, keeping stakeholders informed of progress.

CMC Electronics - T6B Jet Program

Sr. Systems Engineer

Mar 2004 – Jul 2009

  • Collaborated on T-6B fighter jet trainer program with flight simulator team, transforming operational requirements into problem definitions and project requirements.
  • Participated in cross-functional team for project quality enhancement, facilitated software development meetings, and developed company-wide SDLC policies.
  • Delivered weekly communications to stakeholders, produced project documentation, and facilitated changes through Change Management processes.
  • Researched and analyzed complex technologies, serving as project technical lead for customer-related communications, and contributed to product definition and alignment.

Honeywell Aerospace – Airbus A380 Program

Systems Engineer

Jun 1997 – Mar 2004

  • Established project SOW requirements for RFPs, identifying potential scope changes, and ensured seamless program communication between Honeywell and stakeholders.
  • Steered product development through major milestones, updated and monitored detailed engineering plans, and provided airworthiness technical expertise.
  • Developed project-oriented work breakdown structures, timelines, and resource plans for Airbus A380 program, continuously managing project risks and scope changes.
  • Proactively engaged with manufacturing teams and fostered supplier relationships.
  • Maintained open communication channels, formulated Airworthiness Type Certification Plan, and safeguarded effective collaboration among stakeholder functions.

Case Studies


Demonstrating Excellence in Managed Services and Technology Delivery

Case Study 1

Digital Transformation for a Global Legal Services Firm

This project for a global legal services firm involved implementing a cloud-based document management system and automation tools, resulting in a 50% reduction in retrieval times and a 40% increase in operational efficiency.

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Case Study 2

IT Managed Services for a Global Accounting Firm

This project included the development of a global Information Technology Service Management (ITSM) platform and hybrid cloud migration, resulting in a 35% efficiency improvement and 99.9% application uptime. 

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Case Study 3

ERP Implementation for a Global Consulting Firm

This Enterprise Resource Planning (ERP) project for a global consulting firm improved financial reporting accuracy, reduced administrative overhead by 25%, and enhanced project management capabilities.

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Blog Post


June 1, 2024
In digital transformation and ERP implementations, success is not a matter of luck but of a well-defined, repeatable system. Based on my extensive experience as a technology expert, I will outline a structured approach to ensuring successful digital transformation projects. A systematic approach to digital transformation begins with a clearly defined digital strategy and software selection. This phase involves aligning technology choices with business needs and goals. Critical workstreams include business process management, organizational change management, enterprise application evaluation, solution architecture assessment, and business intelligence planning. Each of these elements should be carefully integrated into a cohesive strategy.
May 15, 2024
Choosing the proper Customer Relationship Management (CRM) system is critical for any organization. With the myriad of options available, from simple tools for small businesses to complex systems for large enterprises, navigating this landscape can be overwhelming. Drawing from my extensive experience in the field, I have analyzed the top CRM systems for 2024, focusing on their functionality, ease of use, flexibility, and total cost of ownership. Here, I present my expert recommendations to help you make an informed decision.
May 1, 2024
In the ever-evolving landscape of enterprise technology, selecting the right ERP (Enterprise Resource Planning) software is a critical decision that can significantly impact an organization’s efficiency and growth. With numerous options available, it is essential to evaluate ERP systems based on functionality, implementation cost, risk, and the specific needs of your business. Drawing from extensive experience in digital transformation and ERP implementation, I present a comprehensive guide to the top ERP systems for 2024.
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